1. Introduction
Welcome to the website lophacoffee.com, operated by LONG PHAN PRODUCE – TRADING – SERVICES CO.,LTD
By accessing our website, you agree to be bound by these Terms of Use. We reserve the right to modify, amend, add, or remove any part of these Terms at any time without prior notice. Any changes will take effect immediately upon being posted on the website.
Your continued use of the website after such updates constitutes your acceptance of the revised Terms.
We recommend that you review this page regularly to stay informed of the latest updates.
The LOPHA Coffee website is developed for the purpose of introducing our brand, products, and coffee solutions.
2. Website Usage Guidelines
LOPHA Coffee is the lawful owner of this website.
Currently, this website does not support online purchasing. It is designed to provide product information, introduce solutions, and connect with customers and partners.
We appreciate your interest and are ready to assist you through the following channels:
For individual customers / product experience
You may find our products through:
- LOPHA Coffee’s retail stores and authorized distributors
- E-commerce platforms or distribution partners
Or contact us directly for consultation:
- Live chat on the website
- Official Fanpage of LOPHA Coffee: https://www.facebook.com/lophacoffee
For business customers / partners
If you are interested in business cooperation, please:
- Visit the Contact section on the website
- Fill in your information: Full Name – Phone Number – Email – Cooperation needs
- Or contact us directly via Fanpage or Hotline
Our Sales Team will reach out to provide detailed consultation on products, solutions, and suitable quotations.
Policies regarding payment, delivery, and warranty will be clearly specified in the cooperation agreement between the parties.
3. Complaints and Feedback on Product Quality
LOPHA Coffee highly values all customer feedback as it helps us continuously improve our product and service quality.
As this website serves informational purposes only, for prompt support, please contact us via:
- Customer Service Hotline: 1900 636529
- Direct message via LOPHA Coffee Fanpage
- Or visit our office at: 207C Nguyen Xi Street, Binh Thanh Ward, Ho Chi Minh City, Vietnam
We are committed to receiving and resolving all feedback in a prompt, transparent, and professional manner.